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What are the trading hours of your platform?

Why is the platform closed during the weekend?

How can I start trading?

Is there any risk in trading?

What are the requirements to start trading?

What is leverage and what ratio do you offer?

Are there disadvantages to trading on leverage?

Can I change leverage?

What is a spread?

What do "long" and "short" positions mean?

How do I calculate a value of 1 pip?

What is a slippage?

How can I manage risk in volatile markets?

What is a limit order?

How I can see my trading history?

What is "Take Profit" and "Stop Loss"?

How do I set a stop loss or take profit?

Will I be notified if I am subject to a margin call?

What's the meaning of the expiration date in the details tab?

Where can I find the expiration date of specific instruments?

What is a trend?

What is the meaning of support and resistance levels?

What is the M. Margin? How it is used?

What is the P&L?

Where can I find my cancelled deals/ Limits?

What is the High/Low indicator?

What prevents me from opening trades?

How can I lower my minimum trading lot?

How can I add an instrument to my favourite list?

Where can I find the trading hours of a specific instrument?

How can I manage risk in volatile markets?

The best way to manage your risk during volatile markets is to ensure your account is sufficiently margined at all times. Several precautionary measures are recommended:
✔ Monitor the status of your open positions.
✔ Specify a stop-loss to limit downside risk.
✔ Keep your account funded in excess of your required margin.

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